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Questions about a course, payment or your learning account? Send us a message with the relevant details.
Tell us what you need help with.
Include the course title or order number if your question is about an enrollment or purchase. Do not send passwords or payment card details.
Support and account resources
The contact form notifies the MakersGrid Academy administrator. Email delivery is subject to the site’s mail server configuration; if the form fails, use the support email.
Common help topics
Sign in to the same account used for checkout and open your Tutor LMS dashboard. Verify the WooCommerce order status in My Account and contact support with the order reference if enrollment is missing.
Use the password reset on the My Account page. Never share your password in a support message.
Use this contact form and provide your order reference and course title. Requests are reviewed under the published refund policy and applicable consumer law.
Certificates are not included in the current course offering.